DONTWASTE
Chatwoot · Customer support
Customers write in their own language. Agents read and reply in English. Translation happens automatically in between.
Use the chat bubble in the bottom-right corner of this page.
This also switches the chat widget's own buttons and labels where Chatwoot supports the language.
Copy a sample, open the chat and paste it, or type your own.
In Chatwoot the agent sees an English private note. They reply with a private note that starts with /tr:
The reply arrives here in the chat widget, already translated. Send a short follow-up like the "thanks" sample. The saved language stays the same.
The customer writes in Spanish. The agent reads and replies in English.